Return & Refund Policy

Return & Refund Policy

At Jubilee Trade Store, customer satisfaction is important to us. If you experience an issue with your order, please review the following policy.

Return Eligibility

Return eligibility may vary depending on the product, manufacturer, and supplier requirements. Customers should contact us promptly after receiving an item if they believe a return may be necessary.

Non-Returnable Items

The following items may not be eligible for return:

• Used or damaged products

• Products not in original packaging

• Clearance or final sale items

• Customized or special-order products

• Products restricted by manufacturer return policies

Return Authorization

Customers must contact us before returning any item. Unauthorized returns may not be accepted.

Refunds

Refunds are subject to product inspection, supplier approval, and applicable return requirements. Approved refunds will be issued to the original payment method. Processing times may vary depending on the payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with supporting photos and order details.

Return Shipping

Unless otherwise stated, return shipping costs are the responsibility of the customer. Shipping charges are generally non-refundable.

Order Cancellations

Orders may be cancelled before they enter the fulfillment process. Once an order has been processed or shipped, cancellation may not be possible.

Contact Information

Email: info@jubileetrade.com

Phone: +1 512 717 6425

Thank you for choosing Jubilee Trade Store.